Quick Guide to Google Voice for (Very) Small Businesses

Quick Guide to Google Voice for (Very) Small Businesses

 

Introducing Google Voice. Whether you have heard of Google Voice before or not, it may be time to take another look. Stop using your cell phone or personal home phone number as buy google voice numbers

your business line. It isn’t professional and it isn’t necessary. Plus, Google Voice offers a TON of other awesome features that once you try them, you might not be able to live without.

Google Voice is a service that sits on top of your existing phone services. That means you don’t have to purchase anything to get a new business phone number. Once you sign up for the free service, you will be assigned a phone number to start using. This is your new business phone number. Setup your voice mail and forwarding options (which phones you want to ring) and you can immediately start giving this phone number out to people as your business line.

When people dial your new Google Voice number, they are immediately routed to whatever phone or phones that you choose. For this example, lets say you setup Google Voice to route to your cell phone, and your home phone. When people dial that phone number, both your cell phone and home phone will ring simultaneously. The call is routed to whatever phone you pick up first. You can setup the service so the caller ID tells you the call is coming from your Google Voice number. This way you always know whether you are getting a business or a personal call.

Talking on your home phone but want to talk on your cell phone instead? Just hit the “*” button and transfer the call. You can also record calls if you want to, or opt to send a caller directly to voicemail.

So right off the bat you can see why having a Google Voice number can make your business life a little easier and definitely more professional. If that wasn’t enough to get you excited, check out these other awesome features you can’t get anywhere else:

Online Voicemail & Voicemail Transcriptions – Google Voice keeps all of your voicemail in your online account. Log in via your web browser or use the App on your Android phone. All of your voicemail messages are stored in an email like format and allow you to play messages, add notes to the message, email or download the voicemail as an attachment, or even embed the message as an multimedia component on a website or blog. If you don’t want to hear from this particular caller again, just block the caller right from the voice mail and your phone will never ring again if they try to contact you. Comes in handy for psycho ex-girlfriends or solicitors.

Setting Hours & Do Not Disturb – One of the best features for your business hands down. If you want to set hours that you are available, now your phone can help you out. Easily setup schedules for when your phone rings and when it doesn’t. If you only want to be available from 8am – 5pm then your phone will only ring between those hours. If you only want to be available on the weekends, that’s easy to do as well. Furthermore, you have an option of setting your “Do Not Disturb”. This will temporarily (for whatever time period you specify) route all incoming calls to voicemail. Very handy when you have a deadline and need to focus without interruptions. This by far is one of the best things for your small business because it allows you to separate business life from personal life and never the two shall meet (unless of course you want them to).

 

 

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